Student Payments and Refunds

Student Payments and Refunds

Mon-Thu: 8:00 am - 5:00 pm
Fri: 8:00 - 3:00 pm
Miles Connor Building, Suite 203
(410) 951-3678

When you enroll in classes at Coppin State University, you are beginning a personal and financial relationship with the University. This financial obligation means you must secure funding to pay all tuition and fees. This policy also applies to students whose tuition has been deferred. All students are responsible for all charges incurred for the semester in which you enroll in courses.

Coppin State University reserves the right to cancel classes, as well as assess late settlement and/or late registration fees for any student who fails to make payments of any indebtedness to the University when payment is due.

How will I get my bill?

The Bursar/Student Accounts Office sends all bills and statements to the student via CSU student email. Each student has a responsibility to forward bills and/or statements to parents or other responsible parties.

Student Payment Policies

There are many options available to help students arrange payment for tuition and fees.

Coppin provides students with payment plan options that allow you to pay tuition costs at a later date. Please note: tuition payment plans are only available for students who enroll in the current semester, and cannot be used to pay prior semester balances.

The Bursar/Student Accounts Office consults with students to arrange payment terms and due dates. Students may also need to pay a non-refundable fee to set up a payment plan.

There are multiple ways to pay, including online, in person, or phone:


If paying online:

  • Log into your EagleLINKS account to pay via Web Pay.

If paying in-person:

  • Visit the Cashier’s Station on the second level of the Administration Building.
  • After hours, leave payments in the dropbox located at the Cashier’s Station. We empty the dropbox each morning, and send receipts via mail.

If paying by telephone:

  • Contact the Bursar/Student Accounts Office at (410) 951-3691.
  • Reach out to the cashier directly at (410) 951-3677.

Yes, everyone who applies to CSU must submit this fee with a completed application. Please note, this fee in no way affects other student charges for which you are responsible.

Military service members and veterans must adhere to the same payment requirements as civilian and non-veterans students.

If you don’t pay your tuition and fees, your student account becomes delinquent. There may also be other consequences, including additional costs, impact to your credit rating or possible legal action, if you don’t pay your outstanding balances.

Per Maryland regulations, Coppin State University pursues collection of all monies owed. Coppin refers all accounts not paid to the State of Maryland Central Collections Unit (CCU). Please note, if your account is transferred to CCU, you are still responsible for the outstanding balance and additional collections costs that may equal 17% of the unpaid balance.

Students in the administration building hallway visiting offices

Coronavirus CARES Student Grants

Did you receive a Federal CARES student grant in 2020? If so, make sure to stay current on the latest information.

Student Refunds

Refunds are an amount of money that comes back to the student if there is extra money after all tuition and fees have been paid. If your tuition and fees payment is more than the total cost of attendance, then you may be eligible for a refund payment.

The Student Accounts Office posts refund payments to your student account in the form of:

  • Financial aid awards
  • Scholarships
  • Third party payments
  • Direct payments
  • Other funding

To confirm your eligibility for a student refund, log into your EagleLINKS portal, then select “Detailed Account Summary” to review.

The State of Maryland Comptroller’s Office issues and mails refund checks to your student address on file. If you’re a student or paying for a student, make sure the student’s home, billing, and permanent address are kept updated.

Still have questions about student payment or refund policies? Reach out to the Student Accounts Office at (410) 951-3677.

Contact Us

Reach out to us through your Coppin email for help with billing, payment plans, scholarships, tuition remission, and refunds. 

The Cashier is open Monday - Friday: 8:30 am - 4:30 pm.

Collections Specialist/Invoicing

staff

Student Account Clerk/Lead Cashier

staff

Family and Medical Leave Act (FMLA)

Family and Medical Leave Act (FMLA)

Mon-Fri: 8:30 am - 5:00 pm
Physical Education Complex, Room 348
(410) 951-3667

Download the following resources:

FMLA Key Provisions
FMLA Policy - University System of Maryland
Request for FMLA
FMLA Return to Work Medical Certification Form
FMLA Certification of Healthcare Provider for Employees Serious Health Condition
FMLA Certification of Healthcare Provider for Family Members Serious Health Condition

 

 

 

Benefits

Office of Human Resources

Benefits

Mon-Fri: 8:30 am - 5:00 pm
Physical Education Complex, Room 348
(410) 951-3667

Student Account FAQs

Student Account FAQs

Thinking about tuition and billing can feel stressful, so we’re here to help! We get a lot of questions, and bet if you have a question, other students do too. Read on to get the information you’re looking for and, if you still have questions, reach out via email or phone.

Accessing your student account

When it comes to accessing your student account, you've got options! Making payments, checking your student account, and getting answers to your most pressing questions are all possible online and in person.

How can I access my student account to make payments?

If you are an enrolled student, you have 24/7 access to your student account through EagleLINKS

  1. Go to your EagleLINKS account and log in
  2. After you log in, go to your Student Center
  3. Click on Account Summary
  4. Then click on Detailed Account Summary

Trouble accessing your student account or eBill? Give us a call at (410) 951-3677.

Understanding Tuition and Fees

You've got questions about tuition and fees—we've got answers! 

Visit Tuition and Fees for the most current information.

Students only have the option to waive the health insurance fee, and this option is only available if you have current health coverage. Go to your EagleLINKS account to learn more information and see next steps. If you qualify, be prepared to provide documentation of your current health care coverage.

Your textbooks and classroom materials are not free, but you may qualify for a book voucher through the Office of Financial Aid (OFA). You must submit a requested amount to OFA for approval. If your requested amount is approved, it reflects as a charge on your student account.

Still have questions about book vouchers? Contact OFA at (410) 951-3636, then select option 6.

What should I know about paying my Coppin tuition bill?

Coppin offers several flexible ways to pay your bill.

All tuition and fees are due before each semester begins. Check your current semester’s bill and important due dates in your EagleLINKS account. The Bursar and Student Accounts Office also posts tuition and bill alerts in the blue “EagleLINKS Announcements” box on your EagleLINKS portal homepage.

Still have questions after reviewing your student account online? Reach out to our office at (410) 951-3677.

Please note: Coppin does not mail tuition billing statements, so be sure to regularly check your EagleLINKS account to view your electronic billing statements (eBill).

Pay your bill with cash, checks, CSU payment plan, and all major credit cards, including Visa, MasterCard, Discover, and American Express. Be sure to bring all cash payments to the Cashier’s Station; do not put cash in the mail!

If paying by check or money order, remember to:

  • make checks payable to Coppin State University (CSU) for the exact amount of charges
  • write your student ID number on all checks and money orders to Coppin
  • submit either personal or cashier’s checks ONLY. CSU does not accept two party, post-dated and starter checks

You should receive an eBill notification or a detailed account summary at least one week before your semester begins—if you do not have access or have not received an eBill notification by this time, contact us immediately at the Bursar and Student Accounts Office.

Yes, every student is responsible to pay tuition and fees charges for all your admitted and enrolled courses. You are still responsible to pay all tuition and fees charges regardless of if you attend classes or receive financial aid. There are many ways to secure funding prior to registering for classes, including financial aid, scholarships, private or federal loans, etc.

Coppin has transferred your student account balance to the State of Maryland for payment collection. You will not be able to register for classes until all outstanding accounts are paid in full.

Contact Us

Reach out to us through your Coppin email for help with billing, payment plans, scholarships, tuition remission, and refunds.

The Cashier is open Monday - Friday: 8:30 am - 4:30 pm.

Collections Specialist/Invoicing

staff

Student Account Clerk/Lead Cashier

staff

Alternative Work Schedule

Alternative Work Schedule

Overview

Alternative Work Schedules are being offered to enhance work-life balance for employees as well as to ease the burden of costly commutes. An Alternative Work Schedule (AWS) is a change from a traditional 8-hour work week. The AWS options include Flextime, Compressed work weeks, or Teleworking.

Mon-Fri: 8:30 am - 5:00 pm
Physical Education Complex, Room 348
(410) 951-3667

About Alternative Work Schedule

An Alternative Work Schedule (AWS) is a change from a traditional 8-hour work day/40-hour work week, designed to enhance a work-life balance for employees as well as to ease the burden of costly commutes.

The options include Flextime, Compressed work weeks, or teleworking.

Flextime is an AWS that offers an arrival and departure time, that differs from the standard operating hours of 8:30 a.m. – 5:00 p.m. Flextime will differ by no more than two (2) hours. For example, a flextime arrangement may be arriving at 10:00 a.m. and departing at 6:30 p.m. with a ½ hour lunch.

A compressed work schedule is an AWS comprised of four 10-hour days per week or 80 hours in a two week period worked over nine days instead of ten.

  • Following the 4/10 schedule, employees work four 10-hour workdays per week either Monday - Thursday or Tuesday-Friday each week [total of 40 hours] earning Friday or Monday off for a three (3) day weekend.
  • Following the 5-4/9 schedule, employees work four 9-hour days and one 8-hour day in week 1, and work four 9-hour days in week 2 with either Monday or Friday off for a bi-weekly total of 80 hours.

Teleworking is an AWS that allows employees to perform their usual job duties away from their primary work place (i.e. at home or in a satellite location). Teleworking is limited to two (2) work days per week/four (4) days per pay period. Other provisions are described in the teleworking policy.

No. Participation in AWS is voluntary and subject to the approval of the Manager or Department Head.

No. All Regular and Contingent II employees are eligible to participate in AWS. Faculty are not eligible.

Employees that have not completed their probationary period, employees that have been subject to disciplinary action during the previous 90 days or employees who did not achieve a “Meets Standards” rating or above on their most recent performance evaluation may not be eligible to work an AWS. Employees who work in departments such as Public Safety, which require 24/7 coverage, are also not eligible to participate in AWS.

Eligible employees must submit a written request to their Manager or Department Head using the AWS request form.

An AWS request form may be found in K:/Forms (Campuswide) or K:/HUMAN RESOURCES/Forms, and it may be downloaded on the “Forms” link on HR’s webpage.

You may request a specific schedule; however, your Manager or Department Head must consider departmental staffing needs and may modify your requested schedule.

No. Employee wages and benefits will not change as a result of working an AWS.

No, vacation and sick leave accrual will not change. When leave is taken, employees are charged for the hours (i.e. 8 or 10 hours) they were scheduled to work.

The maximum number of hours that can be worked per day is ten (10) hours.

No. All employees must take at least a 30 minute lunch.

Yes. Employees may request a change in schedule with two (2) weeks advance notice.

No. Special codes will not be used. Non-exempt employees will continue to enter their hours worked. Exempt employees will enter time line by line. Employees should also enter AWS in the comments column of time entry.

Yes. Non-exempt employees may be asked to work overtime. Exempt employees may also be required to adjust their schedule, as needed, to perform their job.

No. When a holiday falls on a scheduled day off, the employee will receive another day off during the week.

Holidays will remain at 8 hour days. AWS employees must use their own accrued leave to supplement leave over 8 hours. Therefore, employees must enter 8 hours as HOL, plus 2 hours of personal or annual leave.

Where can I get answers to other questions that I have?

Associate Vice President, Human Resources

staff

Payroll Supervisor

staff

Chynia Lewis
Assistant Director of HR Operations

staff

Payroll Processing Associate

staff

Jr HRIS Analyst

staff

Bursar and Student Accounts

Bursar and Student Accounts

DEAR COPPIN EAGLE!                                      

Welcome to CSU’s Fall 2025 semester! 

The Bursar/Student Accounts Office would like to welcome all new and returning students!  We are excited that you have selected Coppin to further and continue your education. We are here to support you!

We welcome all students to please visit the Bursars/Student Accounts Office to meet our team! We are the office responsible for generating accounts/and or bills related to students’ tuition and fee charges as well as payments and financial aid credits/refunds. Tuition and fee charges may include tuition, student activity fees, technology fees, room and board fees, special class assessments, etc. Student fees do not include books, off campus room and board charges, on campus parking permit fees, etc.  We are located in the Miles Connor Administration Building, Room 203, and look forward to meeting our students this semester.

Billing

Please note that CSU may provide monthly electronic tuition billing statements (EBills) to all currently enrolled students. BILLS ARE NOT MAILED TO STUDENTS.

Students can access their most current electronic tuition billing statements (EBills) by logging into EagleLINKS.

What You Need to Know & Can Do!

Check Your Balance on a desktop or your mobile device.

: Log into EagleLINKS and navigate to:

  • Account Summary > Account Activities {My TermBill} OR
    • WHAT I OWE / Payment Portal > Account Activities {and to also PAY ONLINE}
  • You may also review your most current billing statement, if available

Confirm Your Financial Aid is Complete & Financial Aid Status:

If your charges are not available at least one week prior to the “pay by date”, please contact our office immediately at (410) 951-3677. 

If your room and board charges are not posted for the semester, please contact Resident Life via (410) 951-6300.

Payment for Fall 2025 tuition & fee charges is due Friday, September 5th.  Please pay by this date or establish a payment plan to secure your spring registration.   Failure to pay your bill in full, provide proof to our office of either pending financial aid or an established payment plan by the above “pay by date” MAY result in the cancellation of your classes.

A $50.00 late fee MAY BE assessed to all students enrolling for the first time per dates identified by the University as the LATE REGISTRATION ENROLLMENT PERIOD. 

FOR STUDENTS WHO ENROLL AFTER THE “PAY BY DATE” FOR THE FALL SEMESTER,

 **PAYMENT FOR TUITION AND FEES IS DUE UPON REGISTRATION**

 

Deferred Payment Arrangement

Coppin State University offers students the option to establish a financial payment arrangement that can defer your tuition cost until a later date.  The payment terms and due date are arranged per consultation with the Bursar/Student Accounts Office.  This agreement is subject to a non-refundable fee.  For questions regarding this financial arrangement, please contact the Bursar/Student Accounts Office at (410) 951-3677 for additional assistance.

Financial Aid

If you have completed the federal financial aid process, please contact the Office of Financial Aid immediately on the First Floor of the Miles Connor Administration Bldg. if;

  • YOUR ANTICIPATED AID DOES NOT APPEAR ON YOUR ACCOUNT 

The Bursar/Student Accounts Office will automatically protect and secure your FALL 2025 classes, upon the following:

  • If your account balance reflects a credit or zero balance: or

  • If the anticipated financial aid is present on your bill and the amount offered exceeds your total tuition and fees cost. 

Tuition Payment Policy

Tuition and fees for all students, including those whose tuition has been deferred, become an obligation in accordance with the provisions of the University’s Drop/Refund Policy.  This financial obligation is between the student and the University.  All bills/statements are sent to the student via email to their CSU email account.  It is the student’s responsibility to forward this bill/statement to a parent or other responsible party.  The University reserves the right to cancel classes, assess late settlement and/or late registration fees if the student fails to make payments of any indebtedness to the University when payment is due.

**Please note…to avoid any financial responsibility, please drop/cancel your registration if your intent is not to attend for the semester. 

Should you decide not to attend CSU, it is your responsibility to officially withdraw from course(s), by submitting a written request to the Office of Records & Registration or by logging into your EagleLINKS account to drop your enrollment. Please refer to the University's Charge Reduction and Refund Policy. You must complete the drop/withdrawal process by the deadline dates indicated in the following manner. Please refer to the Charge Reduction and Refund Schedule for additional information.

  1. Accessing your On-line self-service account through EagleLINKS.
  2. Submitting the completed and signed drop form in-person to the Office of Records and Registration at Coppin State University; or
  3. Mailing or faxing a typed and signed letter requesting to be dropped to the Office of Records and Registration, Coppin State University, 2500 West North Avenue, Baltimore, MD 21216 or Fax: (410) 951-3701. 

All students are ultimately responsible for his/her charges.  Failure to properly withdraw may result in being charged for the semester and a grade of "F" being issued.

Cost of Attendance | Coppin State University

Please visit www.coppin.edu and navigate the EagleLINKS Announcement page for current important information regarding additional registration, financial aid, student billing and payment options.

For additional assistance regarding the Fall 2025 billing process, please contact the Bursar/Student Accounts Office. 

 Coppin State University reserves the right to adjust and make changes when deemed necessary by the institution and the University System of Maryland’s Board of Regents

Manage Your Student Accounts

Welcome to the Bursar/Student Accounts Office!

  

The Bursar/Student Accounts Office plays a critical role in the administrative support of student services.  The overall mission of the Bursar/Student Accounts Office is to effectively support in the management of the institution's finances related to students' accounts.

 

The following are primary functions of the Bursar/Student Accounts Office.

 

  • Billing and collection of tuition and fees. Maintaining the accuracy of students’ tuition and fees.

  • Processing payments.

  • Processing refunds.

  • Collecting and depositing all university funds, including student payments and financial aid disbursements.

  • Maintaining student financial records.

  • Managing student loans and other financial aid disbursements.

  • Providing quality customer service! Fostering a transparent and open environment to build trust with students regarding financial matters. 

Cashier's Office

You may pay your tuition in-person at our Cashier's Office!

The Cashier's Office is open Monday - Friday from 8:30 a.m. until 4:30 p.m.

Questions, please contact bursar@coppin.edu or contact (410) 951-3677.

We thank you!

Tuition and Fees: Explained

What do we mean by tuition and fees? These charges can include:

  • Tuition
  • Student activity fees
  • Technology fees
  • Room and board fees
  • Special class assessments

Student fees do not include books, off-campus room and board, or campus parking permits.

What's the cost to attend Coppin?

Have a question? Reach out to us.

Reach out to us through your Coppin email for help with billing, payment plans, scholarships, tuition remission, and refunds.

The Cashier is open Monday - Friday: 8:30 am - 4:30 pm.

Collections Specialist/Invoicing

staff

Account Clerk II

staff

Assistant Bursar

staff

Bursar/Student Accounts Calendar & Information

Bursar/Student Accounts Calendar & Information

Where to Use Your Eagle Card

Eagle Card Services

Where to Use Your Eagle Card

Use Your Eagle Card Around Campus

Your Eagle Card can take you all around campus. From accessing academic buildings to doing laundry in the residence halls, your Card makes sure you have access to the places, people, and activities you need.

Many places on campus accept your Eagle Card:

FacilityLocationAccepts Declining Balance?Accepts Dining Dollars?
Eagles Nest - Convenience StoreTalon CenterYesNo
Einstein Brothers' BagelsHHSBYesYes
BookstoreTawes CenterYesNo
Tawes DinerTawes CenterYesYes
Mail and Print ServicesPECYesNo
Parking and TransportationTalon CenterYesNo
SubwayTawes CenterYesNo
Talon Dining HallTalon CenterYesYes
Beverage vending machinesVariousYesNo
Snack vending machinesComing soon--

Please email us at EagleCard@coppin.edu or give us a call at 410-951-3570 if you are experiencing problems gaining access to buildings and rooms on campus. Please call Public Safety at 410-951-3900 if we are not available.

Did you know? Use your Eagle Card to access any library at our University System of Maryland sister schools.

Campus Residence Halls

All on-campus residence halls have Eagle Card readers. Students staying in residence halls have 24 hour access.

Contact Us

Eagle Card Manager

staff

Korey Spellman
Administrative Assistant

staff

Office of Human Resources

Office of Human Resources

Mon-Fri: 8:30 am - 5:00 pm
Physical Education Complex, Room 348
(410) 951-3667

Welcome to the Office of Human Resources!

Our mission is to provide benefits, programs, and services that:

  • Attract a diverse and talented workforce
  • Enhance employee engagement and retention
  • Promote employee development and performance management
  • Foster a collaborative climate of trust, respect and inclusiveness

Whether you are a prospective/new employee, current employee, or a manager, you will find helpful information on this site. 

We're here to help!

Associate Vice President, Human Resources

staff

HR Generalist

staff

Executive Administrative Assistant

staff

Human Resources Associate

staff

Human Resources Associate II

staff

Payroll Supervisor

staff

Chynia Lewis
Assistant Director of HR Operations

staff

HRIS Analyst

staff

Payroll Processing Associate

staff

Jr HRIS Analyst

staff

Using Your Eagle Card

Eagle Card Services

Using Your Eagle Card

A Multi-Use Campus ID

Accessibility to campus is made simple with your Eagle Card. Stay Coppin-Connected: students, faculty, and staff can add funds, manage account activity, and check account balances.

Add Funds to Your Declining Balance Account

These funds go directly to the declining balance account which is accepted at all retail locations on campus.

Purchase a Meal Plan 

The meal plan is accepted in the Talon Center Dining Hall.

Dining Dollars - (meal plan includes a dining dollar add-on)

Dining Dollars are accepted in the following locations:

  • Talon Center Dining Hall
  • Tawes Diner
  • Einstein Brothers Bagels
  • PEC Concessions Stands

How Can I Check My Account Balance?

There are 2 ways to check your account balance:

How Do I Add Funds to My Eagle Card?

Online Method

Log in to your account or select Quick Add Value.

Eagle Card Mobile Device Access

In Person Method - Cashier's Office

  1. Present a form of payment to the cashier (cash/credit).
  2. Get your receipt from the cashier.
  3. Bring your receipt to Eagle Card Services where the funds will be added to your Eagle Card account.

Using Your Eagle Card

Eagle Card Services

Using Your Eagle Card

A Multi-Use Campus ID

Accessibility to campus is made simple with your Eagle Card. Stay Coppin-Connected: students, faculty, and staff can add funds, manage account activity, and check account balances.

Add Funds to Your Declining Balance Account

These funds go directly to the declining balance account which is accepted at all retail locations on campus.

Purchase a Meal Plan 

The meal plan is accepted in the Talon Center Dining Hall.

Dining Dollars - (meal plan includes a dining dollar add-on)

Dining Dollars are accepted in the following locations:

  • Talon Center Dining Hall
  • Tawes Diner
  • Einstein Brothers Bagels
  • PEC Concessions Stands

How Can I Check My Account Balance?

There are 2 ways to check your account balance:

How Do I Add Funds to My Eagle Card?

Online Method

Log in to your account or select Quick Add Value.

Eagle Card Mobile Device Access

In Person Method - Cashier's Office

  1. Present a form of payment to the cashier (cash/credit).
  2. Get your receipt from the cashier.
  3. Bring your receipt to Eagle Card Services where the funds will be added to your Eagle Card account.