Innovation, Development, Education, and Assessment (IDEA)

About Us

We support faculty in using instructional technology. We conduct workshops and consult with faculty and staff individually and in groups. Our mission is to enhance student retention and success through the use of engaging, effective and appropriate technology solutions.

To learn about the accessibility of the Instructional Technology products we use at Coppin, please refer to our Sharepoint site.

Need IT help? Someone is always available.

Visit our Online Help Center

Our Services

The IDEA team provides instructional technology services to faculty and staff:

Technology Integration Consultations

Technology is a viable vehicle to deliver instruction and help students achieve. We are available to consult with faculty and staff about strategies to integrate and evaluate technology used for instruction and learning. From reviewing your syllabus for a semester-long integration to discussing how to use technology for a single project, we happily assist all Coppin faculty.

Professional Development

Building capacity in using technology in education is crucial. It helps create stronger instructional delivery and foster student academic growth and development. We provide various mechanisms of professional development for faculty:

  • Hands-on training and workshops
  • Online training, workshops, and tutorials
  • Customized workshops for departments
  • Brown-bag lunch sessions
  • One-on-one coaching

Instructional Technology Resource Center

This is your one-stop shop to help integrate technology into teaching and learning. The center is complete with scanners, media center (converts analog media to digital media), and computers to support teaching and learning. The center hours of operation will be posted and will also be available by appointment.

Contact Us

Still have questions? We're happy to help! Email or call us.

Melissa Rigby
Acting Director


Rene Brown
Computer Labs Manager


Can Help With
IT Helpdesk Assistance
CSU Account Access - EagleLinks, Blackboard, Microsoft Office, etc.
Password Setup/Reset
Instructional Technologist


Gregory Crouch
IT Service Desk Analyst


Emmanuel Owusu-Sekyere
IT Operations, Quality Assurance & Assessment Director


Annie Torres
IT Trainer


Can Help With
Office 365 Apps
Technology Training
Wendolyn Velez-Torres
Senior Instructional and Digital Accessibility Specialist