The Higher Education Opportunity Act (HEOA) requires educational institutions to develop and comply with a code of conduct that prohibits a conflict of interest with the responsibilities of an agent of an institution with respect to Direct Loan Program loans and private education loans. Any Coppin State University officer, employee, or agent who has responsibilities with respect to student educational loans must comply with the code of conduct. The obligations in this Code of Conduct are in addition to any requirements imposed by state ethics laws, federal laws, or Coppin State University policies, i.e., the stricter standard of ethical behavior will apply in all instances.

The purpose of this Student Loan Code of Conduct is to ensure the integrity of the student aid process and ethical conduct of Coppin State University’s officers, employees, and agents with respect to student loan practices.

Administrative Provisions

The Office of Financial Aid will publish this Student Loan Code of Conduct on its Consumer Information webpage and on its Federal Financial Aid webpage.

The Office of Financial Aid will administer and enforce this Student Loan Code of Conduct and will require its officers, employees, and agents with responsibilities with respect to federal program loans and private education loans to be informed annually of the provisions of the code of conduct.

Definition

For purpose of this code of conduct, Lending Institution means:

1. Any entity that itself or through an affiliate engages in the business of making loans to students, parents, or others for purposes of financing higher education expenses or that securitizes such loans; or
2. Any entity, or association of entities, that guarantees or services education loans; or
3. Any industry, trade or professional association that receives money from any entity described above in subsections (1) and (2).

Revenue Sharing

Coppin State University prohibits its employees from entering into any type of revenue-sharing arrangement with any lender, guarantor, or servicer. The term "revenue-sharing arrangement" means an arrangement between an institution and a lender in which:

• The lender provides or issues a loan that is made, insured, or guaranteed to students under the Higher Education Act attending the institution or to the families of such students; and
• The institution recommends the lender or the loan products of the lender in exchange for a fee paid by the lender or in exchange for other material benefits, including revenue or profit sharing, provided to the institution, or to its officer, employee, or agent.

Coppin State University will not accept material benefits including revenue or profit sharing to the institution, or to an officer or an employee of the institution or an agent.

Gifts

Employees of the Office of Financial Aid are prohibited from soliciting or accepting any gift or anything of more than a de minimus value from a lender, guarantor, or education loan servicers.

• Gifts include any gratuity, favor, discount, entertainment, hospitality, loan or other item. This includes transportation, lodging, or meals, or a gift of service whether provided in kind, by purchase of a ticket, payment in advance, or reimbursement after the expense has incurred.
• This provision shall not be construed to prohibit any officer, employee, or agent of Coppin State University who has responsibility with respect to educational loans from conducting non-college business activity with any lending institution or prevent Sinclair from holding membership in any nonprofit professional association.
• Gifts to family members of a Coppin State University employee are considered to be a gift to the employee if the gift is given with the knowledge and acquiescence of the employee and there is reason to believe the gift was given because of the official position of the Coppin State University employee.

Family members include a person's: (1) Parent or stepparent, sibling or stepsibling, spouse, child or stepchild, or grandchild or step-grandchild; (2) Spouse's parent or stepparent, sibling or step-sibling, child or stepchild, or grandchild or step-grandchild; (3) Child's spouse; and (4) Sibling's spouse.

A gift does not include:

• Standard materials, activities or programs related to a loan being provided
• Food, refreshments, training, or other informational material furnish as an integral part of a training session that is designed to improve the service of the lender if such training contributes to the professional development of the agent
• Favorable terms, conditions or borrower benefits provided to a student employed by Coppin State University if comparable terms are provided to all students of Coppin State University
• Entrance and exit counseling services provided to borrowers as long as the institution's staff is in control of the counseling session, and it does not promote the products and services of any specific lender
• Philanthropic contributions to the Coppin State University unrelated to education loans or made in exchange for any advantage related to private education loans; or
• State education grants, scholarships, or financial aid funds.

Preferred Lender Status

Coppin State University participates in the following loan programs that provide student and parent loans through the U.S. Department of Education: William D. Ford Federal Direct Loan Program.

Coppin State University provides a preferred lender list from which to select a lender for a private education student loan. The list is available on FASTChoice and provides a list of preferred lenders based on low interest rates, no origination fees, timely processing, total loan volume, and electronic funds transfer capabilities. Coppin State University will certify private loans from any lender. Terms, fees, and borrowing limits of private loans differ. Borrowing a private loan is a decision that should be made with careful consideration.

Contract Arrangements

Coppin State University prohibits any employee, officer or agent employed by the Office of Financial Aid who otherwise has responsibilities with respect to federal or private education loans from accepting from any lender or affiliate any fee, payment, or other financial benefit (including the opportunity to purchase stock) as compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of the lender.

Directing Borrowers or Delaying Certifications

Coppin State University prohibits the assignment of a first-time borrower to a particular lending institution through award packaging or other methods. Coppin State University will not assign a borrower's private student loan to a particular lender. All decisions shall be made by the borrower in his/her independent review of borrower benefits and lender services. Further, Coppin State University will not refuse to certify, or delay certification of, any loan based on the borrower's selection of a particular lender or guaranty agency.

Opportunity Pool Loans

Coppin State University prohibits any employee, officer or agent from requesting or accepting from any lender any offer of funds to be used for private education loans including an opportunity pool loan to students in exchange for concessions or promises regarding providing the lender with:

• A specified number of loans made, insured, or guaranteed
• A specified loan volume of such loans or
• A preferred lender arrangement for such loans.

Private education loans include an opportunity pool loan which means a private education loan made by a lender to a student or family member of the student attending the institution that involves a payment, directly or indirectly, by such institution of points, premiums, additional interest, or financial support to such lender for the purpose of such lender extending credit to the student or the family.

Staffing Assistance

Coppin State University prohibits accepting or soliciting staffing assistance from a lending institution, including but not limited to call center staffing or financial aid office staffing. However, this does not prohibit requesting or accepting professional development training for aid officers, or requesting or accepting counseling, financial aid literacy, or debt management materials for borrowers, if the material discloses that the lender prepared or provided the materials.

Advisory Board Compensation

Employees of the Office of Financial Aid who serve on an advisory board, commission or group established by a lender or guarantor, must not receive anything of value from the lender or guarantor except that the employee may be reimbursed for reasonable expenses incurred for serving on such advisory board, commission, or group.

Freedom of Expression at Coppin State University

Coppin State University (CSU) protects the right to free speech and the open exchange of ideas for students, faculty, staff, and visitors—consistent with the First Amendment and University policy. Expression is welcome, and reasonable time, place, and manner rules keep campus safe, accessible, and focused on learning.

Designated Free Expression Areas (Outdoors)

Organized outdoor expression should take place in these three public, high-visibility locations. Keep entrances, walkways, and emergency routes clear at all times.

1. Campus Square (The Quad) – central green for rallies, speeches, and displays.

2. Campus Commons – high-traffic area near student-facing buildings; ideal for tabling and small gatherings.
   Hours for University-affiliated spontaneous use: 8:00 a.m.–5:00 p.m., Monday–Friday

Time, Place & Manner (TPM) — What to Know

Time

• Free Expression Areas are available 8:00 a.m.–5:00 p.m., Monday–Friday for University-affiliated speakers (see “Welcoming and Free Expression Areas”). Larger/after-hours use should be coordinated (see “How to Reserve or Notify”). 

• Spontaneous expression (prompted by events within the last 48 hours and not planned more than 24 hours in advance) is permitted in open, publicly accessible outdoor areas, if it follows all TPM rules and involves fewer than 10 people. If it reaches 10 or more, provide immediate notice to Events & Conference Services (ECS) during business hours or to Campus Police after hours. 

Place

• Use South Quad, Campus Square, or Campus Commons for organized expression. 

• Do not obstruct building entrances/exits, pedestrian paths, or vehicular routes. 

• Indoor expression (classrooms, offices, residence halls) requires authorization. 

Manner

• Do not significantly disrupt classes, operations, or scheduled campus events. 

• Crowds must not exceed what a location can safely contain; University Police may act for safety. 

• No tents/shelters and no open flames (handheld candles only with special permission from the Chief of Police); do not affix signs to buildings/trees/structures. 

• Amplified sound (PA/loudspeakers) requires prior University approval. 

• Materials & cleanup: Post only where permitted/approved; remove all signs/materials and restore the area to its prior condition after your event. Organizers may be held financially responsible for damage or cleanup

Distribution of Materials (Handbills/Flyers)

• Non-commercial literature may be distributed person-to-person in open outdoor areas.

• No forced or coerced distribution: You may offer materials, but you may not pressure or physically compel anyone to accept them.

• Remove leftover materials and litter after your activity.

Rules for Non-University Affiliates (Visitors/Outside Groups)

• Access is limited to the three Free Expression Areas (Campus Square and Campus Commons) 8:00 a.m.–9:00 p.m., with a reservation and written approval. 

• Submit reservation requests through Events & Conference Services (see Contacts).

• Non-affiliates must comply with all TPM rules. They may be required to provide insurance and cover applicable facility/security costs.

• Non-affiliates are not permitted to engage in expressive activity elsewhere on campus grounds and may not solicit or distribute inside buildings or residence halls

  ---

What’s Not Allowed

• Harmful or hateful conduct: Expression or behavior that includes threats, targeted harassment, or incitement of violence is prohibited and may be subject to University action. (Content-neutral enforcement applies; safety takes precedence.)  

• Forced distribution of materials is prohibited. 

• Obstruction of entrances/exits or traffic (pedestrian/vehicular). 

• Unauthorized structures/open flames; affixing items to buildings/trees/structures. 

• Damage/litter: Organizers may be held financially responsible; items left behind may be removed. 

  ---

How to Reserve or Notify

Events & Conference Services (ECS) — reservations for Free Expression Areas; amplified sound requests; set-ups and coordination.

• (410) 951-3838 • ecs@coppin.edu

Campus Police/Public Safety — notice for large or after-hours/weekend gatherings; safety coordination.

• (410) 951-3900

Office of Student Conduct & Community Standards — policy questions, complaints, incident follow-up.

• (410) 951-3017 • studentconduct@coppin.edu

ECS will confirm or deny reservation requests (content-neutral) and provide reasons for any denial; denials can be appealed to the Vice President for Enrollment Management & Student Affairs.

Freedom of Expression at Coppin State University

Coppin State University (CSU) protects the right to free speech and the open exchange of ideas for students, faculty, staff, and visitors—consistent with the First Amendment and University policy. Expression is welcome, and reasonable time, place, and manner rules keep campus safe, accessible, and focused on learning.

Designated Free Expression Areas (Outdoors)

Organized outdoor expression should take place in these three public, high-visibility locations. Keep entrances, walkways, and emergency routes clear at all times.

1. Campus Square (The Quad) – central green for rallies, speeches, and displays.

2. Campus Commons – high-traffic area near student-facing buildings; ideal for tabling and small gatherings.
   Hours for University-affiliated spontaneous use: 8:00 a.m.–5:00 p.m., Monday–Friday

Time, Place & Manner (TPM) — What to Know

Time

• Free Expression Areas are available 8:00 a.m.–5:00 p.m., Monday–Friday for University-affiliated speakers (see “Welcoming and Free Expression Areas”). Larger/after-hours use should be coordinated (see “How to Reserve or Notify”). 

• Spontaneous expression (prompted by events within the last 48 hours and not planned more than 24 hours in advance) is permitted in open, publicly accessible outdoor areas, if it follows all TPM rules and involves fewer than 10 people. If it reaches 10 or more, provide immediate notice to Events & Conference Services (ECS) during business hours or to Campus Police after hours. 

Place

• Use South Quad, Campus Square, or Campus Commons for organized expression. 

• Do not obstruct building entrances/exits, pedestrian paths, or vehicular routes. 

• Indoor expression (classrooms, offices, residence halls) requires authorization. 

Manner

• Do not significantly disrupt classes, operations, or scheduled campus events. 

• Crowds must not exceed what a location can safely contain; University Police may act for safety. 

• No tents/shelters and no open flames (handheld candles only with special permission from the Chief of Police); do not affix signs to buildings/trees/structures. 

• Amplified sound (PA/loudspeakers) requires prior University approval. 

• Materials & cleanup: Post only where permitted/approved; remove all signs/materials and restore the area to its prior condition after your event. Organizers may be held financially responsible for damage or cleanup

Distribution of Materials (Handbills/Flyers)

• Non-commercial literature may be distributed person-to-person in open outdoor areas.

• No forced or coerced distribution: You may offer materials, but you may not pressure or physically compel anyone to accept them.

• Remove leftover materials and litter after your activity.

Rules for Non-University Affiliates (Visitors/Outside Groups)

• Access is limited to the three Free Expression Areas (Campus Square and Campus Commons) 8:00 a.m.–9:00 p.m., with a reservation and written approval. 

• Submit reservation requests through Events & Conference Services (see Contacts).

• Non-affiliates must comply with all TPM rules. They may be required to provide insurance and cover applicable facility/security costs.

• Non-affiliates are not permitted to engage in expressive activity elsewhere on campus grounds and may not solicit or distribute inside buildings or residence halls

  ---

What’s Not Allowed

• Harmful or hateful conduct: Expression or behavior that includes threats, targeted harassment, or incitement of violence is prohibited and may be subject to University action. (Content-neutral enforcement applies; safety takes precedence.)  

• Forced distribution of materials is prohibited. 

• Obstruction of entrances/exits or traffic (pedestrian/vehicular). 

• Unauthorized structures/open flames; affixing items to buildings/trees/structures. 

• Damage/litter: Organizers may be held financially responsible; items left behind may be removed. 

  ---

How to Reserve or Notify

Events & Conference Services (ECS) — reservations for Free Expression Areas; amplified sound requests; set-ups and coordination.

• (410) 951-3838 • ecs@coppin.edu

Campus Police/Public Safety — notice for large or after-hours/weekend gatherings; safety coordination.

• (410) 951-3900

Office of Student Conduct & Community Standards — policy questions, complaints, incident follow-up.

• (410) 951-3017 • studentconduct@coppin.edu

ECS will confirm or deny reservation requests (content-neutral) and provide reasons for any denial; denials can be appealed to the Vice President for Enrollment Management & Student Affairs.

President’s & First Lady’s Boutique

The Boutique offers free professional clothing for students preparing for job interviews, internships, presentations, and other career-building opportunities.

Hours & Access

Location: Tawes Building – Basement

• Mondays & Wednesdays: 10:00 AM – 3:30 PM (Walk-ins welcome)

• Thursdays & Fridays: By appointment only

Appointment Scheduling

Students may schedule an appointment in advance using Calendly at the link below:

Schedule Appointment 

What’s Available

• Professional clothing (suits, dress shirts, slacks, skirts)

• Shoes and belts

• Accessories, including ties and handbags

Eligibility

The boutique is available to Coppin State University students seeking professional attire.

President’s & First Lady’s Boutique

The Boutique offers free professional clothing for students preparing for job interviews, internships, presentations, and other career-building opportunities.

Hours & Access

Location: Tawes Building – Basement

• Mondays & Wednesdays: 10:00 AM – 3:30 PM (Walk-ins welcome)

• Thursdays & Fridays: By appointment only

Appointment Scheduling

Students may schedule an appointment in advance using Calendly at the link below:

Schedule Appointment 

What’s Available

• Professional clothing (suits, dress shirts, slacks, skirts)

• Shoes and belts

• Accessories, including ties and handbags

Eligibility

The boutique is available to Coppin State University students seeking professional attire.

Vision Statement

Coppin Corner envisions a campus where every student has reliable access to basic needs, empowering them to pursue their education without barriers. We strive to create a culture of dignity, equity, and care—where wellness and academic success go hand in hand. 

Impact Statement

Through strategic partnerships, compassionate service, and community engagement, Coppin Corner reduces food insecurity and supports student well-being. Our work helps students stay enrolled, succeed academically, and build confidence knowing their campus community stands behind them. 

Coppin Corner provides enrolled students with access to a variety of grocery items and personal essentials at no cost.

Available Items Include:

• Shelf-stable food: rice, pasta, canned goods

• Snacks and quick meals

• Fresh produce (when available)

• Personal care items

Eligibility: All currently enrolled Coppin students
Location: Tawes Basement
Hours: Monday, Wednesday, Friday: 10:00 AM- 3:30 PM & Thursday: 12:30 PM - 3:30 PM
Access Info: Walk-ins welcome or by appointment

Vision Statement

Coppin Corner envisions a campus where every student has reliable access to basic needs, empowering them to pursue their education without barriers. We strive to create a culture of dignity, equity, and care—where wellness and academic success go hand in hand. 

Impact Statement

Through strategic partnerships, compassionate service, and community engagement, Coppin Corner reduces food insecurity and supports student well-being. Our work helps students stay enrolled, succeed academically, and build confidence knowing their campus community stands behind them. 

Coppin Corner provides enrolled students with access to a variety of grocery items and personal essentials at no cost.

Available Items Include:

• Shelf-stable food: rice, pasta, canned goods

• Snacks and quick meals

• Fresh produce (when available)

• Personal care items

Eligibility: All currently enrolled Coppin students
Location: Tawes Basement
Hours: Monday, Wednesday, Friday: 10:00 AM- 3:30 PM & Thursday: 12:30 PM - 3:30 PM
Access Info: Walk-ins welcome or by appointment

Get all of your course materials with Eagle First Day

Our Eagle First Day program makes getting your course materials more convenient and affordable.

• Receive all your course materials before the first day of class
• Save 35-50% on the cost of course materials each term
• Benefit from a highly personalized service

How it Works

Register for Classes

Upon registering for courses, you will be automatically enrolled into the program. Once you've successfully selected your courses, the bookstore will start preparing your order.

Verify Your Order

Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.

Verify Order

Receive Your Textbooks

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within Blackboard.

Who Do I Contact with Questions?

For General Questions about Eagle First Day

• Call the Bookstore at (410) 951-1223
• Email the Bookstore
• Visit the campus Bookstore in the Tawes College Center

For Technical Assistance with digital materials in Blackboard

• Open a ticket online for the Customer Care Team
• Email the Customer Care Team
• Call the Customer Care Team at 1-844-9-EBOOKS (1-844-932-6657)

For Student Account questions

Contact the Bursar and Student Accounts Office
 

Get all of your course materials with Eagle First Day

Our Eagle First Day program makes getting your course materials more convenient and affordable.

• Receive all your course materials before the first day of class
• Save 35-50% on the cost of course materials each term
• Benefit from a highly personalized service

How it Works

Register for Classes

Upon registering for courses, you will be automatically enrolled into the program. Once you've successfully selected your courses, the bookstore will start preparing your order.

Verify Your Order

Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.

Verify Order

Receive Your Textbooks

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within Blackboard.

Who Do I Contact with Questions?

For General Questions about Eagle First Day

• Call the Bookstore at (410) 951-1223
• Email the Bookstore
• Visit the campus Bookstore in the Tawes College Center

For Technical Assistance with digital materials in Blackboard

• Open a ticket online for the Customer Care Team
• Email the Customer Care Team
• Call the Customer Care Team at 1-844-9-EBOOKS (1-844-932-6657)

For Student Account questions

Contact the Bursar and Student Accounts Office
 

Coppin State University Financial Hardship Program

The Financial Hardship Program provides eligible students with additional support toward their tuition bill if specific criteria are met.

Criteria

The program will assist with up to 70% of tuition balance once in your academic career. To qualify students must:

• Be degree-seeking student at Coppin State University.
• If your balance is expected to be above $1,000 after the award, you must still pay any amount to get your balance to a level of $1,000 or less.
• If your balance is expected to be under $1,000 after the award, you may register for classes.

Process to Enroll

1. Meet the university Satisfactory Academic Progress requirements.
2. Obtain and fill out application.
3. Email application and supporting documents to financialhardship@coppin.edu.