Blackboard Connect for Campus Safety
Stay Connected for Campus Alerts
Communication is one of the most important things to establish and maintain in an emergency. In addition to Campus Police, Coppin has several ways of reaching our campus community to share important information about emergency and non-emergency events. One of the tools we use to to spread information through the Coppin community is Blackboard Connect.
Blackboard Connect is a multi-modal communication service Coppin uses to schedule, send, and track personalized voice messages to up to 6 phone numbers for every student and staff member. It also immediately sends messages through 4 different modes of communication:
- Voice messages to home phones, work phones, and cell phones
- Text messages to cell phones, personal digital assistant (PDA) devices, networked digital signage, and other text-based devices
- Email messages to the Coppin email account
- Messages to TTY/TDD receiving devices for the hearing impaired
Log in to your EagleLinks account, on the left hand menu section, visit the self-service section. Here, enter your phone numbers and emergency contacts. Approximately 3 business days after you update your information, your phone numbers are available for calling within Blackboard Connect.
No. Blackboard Connect does not sell, lease, share, or rent personally identifiable information (PII), including names, addresses, phone numbers, etc. to any companies or people outside of Blackboard Connect or their service providers.
While you are still on the call, press the star key (*) at any time to replay the message.
Most often, Blackboard Connect detects an answering machine and plays the message appropriately. On rare occasions, the systems detects a real person, and starts the message before the recording begins.
In other cases, an answering machine only allows recording for a limited time (usually one minute), so the entire message gets cut off.
Yes, you should still receive Coppin messages. Blackboard Connect sends Coppin's calls through a university number so that important messages won't be blocked.
All calls generated by Blackboard Connect look like other University numbers (410-951-XXXX). Also, all messages state that it is a message from Coppin State University.
In most cases, Blackboard Connect only sends calls to one number. During an emergency situation, we can activate the system to simultaneously call all phone numbers on file.
Are you concerned about your or another person's immediate safety? Dial 911 or call Campus Police at 410.951.3911.
Questions? Reach out to Campus Police at (410) 951-3900.