Online IT Help Center

IT Help When You Need It

Get IT help 24/7 through our Online Help Center. You can also email us or call us at (888) 882-4605 to chat with a person.

24/7 Faculty and Student IT Support

Coppin faculty and students have access to self-help resources, live chat, and telephone support for Blackboard, Panopto, Office 365, and TurnItIn 24 hours a day.

Visit our 24/7 Online Help Center

Faculty Resources

We keep all of our tipsheets and resources on SharePoint. Faculty may access any of these resources. Faculty can contact Instructional Technology and Training at (410) 951-2643.

Visit our SharePoint site

Employee IT Help Desk

Help line: (410) 951-3888

What We Help With

  • Passwords (computer, email, and campus systems such as EagleLINKS, Blackboard)
  • Computer hardware
  • Network
  • Telephone

IT Student Service Center

Help line: (410) 951-3872

What We Help With

  • Student passwords
  • Student application software orientation
  • Student Blackboard and Panopto support
  • Student laptop initiative support
  • Student hardware configuration and wireless connectivity

Contact Us

Still have questions? We're happy to help! Email or call us. 

Thomas Bourne
Help Desk Specialist


Rene Brown
Computer Labs Manager


Can Help With
IT Helpdesk Assistance
CSU Account Access - EagleLinks, Blackboard, Microsoft Office, etc.
Password Setup/Reset
Dr. Dionne Nicole Curbeam
Interim Vice President of Information Technology and Chief Information Officer


Emmanuel Owusu-Sekyere
IT Operations, Quality Assurance & Assessment Director


Melissa Rigby
Lead Digital Apps Developer


Annie Torres
IT Trainer


Can Help With
Office 365 Apps
Technology Training
Wendolyn Velez-Torres
Senior Instructional and Digital Accessibility Specialist