Mail Services

Welcome to University Mail Services! We receive, deliver, and collect all incoming and outgoing U.S. Postal Service and interdepartmental mail for all Coppin State University departments, offices, and dormitories.

We serve the University and community for official business only. We also actively support the academic mission of the University by delivering mail services to the University’s academic, administrative, and service units.

We constantly work to achieve accurate, reliable delivery, and processing by providing efficient services. That means timely and accurate handling of your letters, parcels and inter-departmental mail-rain or shine, sleet or snow.

Campus mail services

Print Services

We also offer print and copy services to Coppin staff, faculty, and students, as well as local community residents.

Print and copy services

Welcome to CSU Mail Services! We serve the campus community by distributing incoming and outgoing mail and packages, operating interdepartmental mail service, and overseeing the Smart Lockers in Dedmond and Daley residence halls.

Student Mail & Packages

Residence students can retrieve letter mail through their assigned mailboxes in the lobbies of Dedmond and Daley Hall. Students must present their Eagle Card to pick up.

Students may pick up packages from Mail Services M-F between 8 AM – 5 PM, or the Smart Lockers in the residence halls 24-7.

We will notify you

You will receive a notification from the mail services team when your package is ready for pick-up or has been placed in a Smart Locker. NOTE: confirmation of delivery from a carrier (e.g., Amazon) does NOT mean your package is ready for pick up on campus. All mail and packages must first be scanned into our receiving department before notifications are sent out.

• Oversized and/or Heavy Packages: Packages that cannot fit a Smart Locker will be held at Mail Services. 
• Unclaimed Packages: Unclaimed packages will be returned to the sender after 15 days of arrival. 
• Valuables: Do not send cash in the mail. Always use a postal money order or check instead. Use registered or certified mail, UPS, Federal Express, DHL to ensure tracking and insurance (optional).

Packages delivered to the university on the weekend will be processed the following Monday or the next business day (in the case of a holiday).

Service and Delivery Times

• Bring any mail not received during 11:00 am or 2:00 pm delivery to the Mail Center by 3:00 pm, and we can process and mail the same day.
• We process all items received after 3:30 pm for delivery the next day.
• Contact the Mail Center, if there is an urgent matter where you need to apply postage after the 3:30 pm deadline.

Metered and Unmetered Mail

• Mail prepared by departments to be metered through the Mail Center will be picked up daily from the department’s designated “mail drop” within each building.

• Stamped mail should be kept separate from mail to be metered. The postage machine can seal all envelopes.

• Postage will be applied to unstamped university mail via postage meter imprint in accordance with weight and destination rates. Postage will be applied only to mail identified as University correspondence. To facilitate assigning postage costs to the appropriate department, unstamped university mail should include the name of the department.

• Personal mail that is picked up will not be metered.

Domestic and International Mail

Domestic & International mail must be separated by departments. If it is not separated in advance, the domestic rate may be applied incorrectly to international mail and cause delays in delivery and additional postage.

Campus Mail Best Practices

Help Us Help You Send and Deliver Mail

Coppin State University is a large institution with a lot of people and moving parts. Here are our tips to help you help us send and receive mail promptly and accurately.

• Notify the Mail Center about any department or office personnel changes.
• Keep staff, student, and business addresses updated to prevent duplicate and undeliverable mail.
• Sort all mail by:
  • Unstamped letters
  • Frank mail (pre-postage envelopes)
  • International mail
  • Student’s dormitory mail
  • Oversized Letters
  • On-Campus Mail
  • Packages
• Use interoffice envelopes for on-campus mail only. Using regular envelopes prevents us from adding postage to on-campus mail. 
• Make sure all out-going mail has the sending department name on it. Only official University mail will be processed through the postage meter.
• Make sure all packages shipped to the university Mail Center are addressed to a specific individual to ensure packages/mail are delivered in a timely manner. Mail staff opens all packages without proper identification for inspection to identify the receiver. We return mail and packages to the sender if we cannot locate the receiver or on-campus address.

Bring Your Content to Life

Welcome to Coppin State University Printing Services! We offer professional copying, printing, finishing, and binding services to Coppin and nearby communities. Email us your files from the comfort of your home or office, and we'll use our state-of-the-art high speed printers to bring your information to life.

Our Services

The Print Center handles copy services for faculty, staff, and students. All faculty or staff member can request black and white copies of any University-related documents for free—there is only a charge if the request includes specialty paper and/or finishing work (i.e. binding, etc.). We use a high-volume copier for all copy requests.

We print all copy requests as 2-sided unless otherwise requested or approved.

Additional services include:

• Collating
• Stapling
• Reduction - 95%

Requirements for Submitting Print Materials

Get to know our standards and requirements for your print requests, so we can fulfill each request efficiently and get your documents to you on your expected timeline. 

Prepping Your Materials for Print

When you submit any materials to the Print Center, be sure they:

• are typed clearly
• have clean, clear, and neat corrections (if necessary)

We do not accept materials that do not meet these standards.

Submitting Your Materials

When submitting your materials, keep the following in mind:

• Complete the Printing and Design Form for each job request
• Document and explain any special instructions related to a specific job request
• Mark any exams and proprietary documents as confidential (note: NO student is allowed to pick up exams unless the professor provides written instructions)
• Get written approval from the copyright holder for all published and copyrighted materials

Request for Printing and Design Form

Scheduling Print Requests

When scheduling your print request, consider these timelines to make sure you get your copies when you need them.

• Indicate the day to be completed and/or dropped off
• Requests without finish or drop dates are completed on a first come, first served basis
• Submit exams and confidential materials at least 48 hours in advance
• Documents 85 pages or longer that require staples and collation for more than 160 copies must be submitted at least 48 hours in advance
• Materials required for the start of fall semester must be submitted by August 20 (note: any fall semester materials submitted after August 20 may not be completed on time)

Peak Times

Peak periods are when we get a heavy amount of print requests. Be sure to submit your print request with enough time before your deadline, especially during peak times.