IT Service Desk

Division of Information Technology

Mission

We serve as the University's single point of contact for technology and telecommunications issues regarding campus technology services and infrastructure.

Hours (Aug 24-28):

College of Business Building, Suite 301
Mon-Thurs: 8am-6pm
Fri: 8am-5pm

Katherine Johnson Science and Technology Building, Room 122
Mon-Fri: 9am-5pm

How We Help 

When we receive your IT Service Desk request, we notify you through your Coppin email that we've received it. If you call us to ask about the status of your request, please reference the call number we provided in your request confirmation email.

Response Times

We respond to non-emergency requests within 2 days from when we received your request.

Related Services

See what other services we offer to help you feel confident about working with campus technologies.