IT Help Desk

Mission

We serve as the University's single point of contact for technology and telecommunications issues regarding campus technology services and infrastructure.

Mon-Fri: 8:00 am - 6:00 pm
Grace Jacobs Building, Room 111
Science and Technology Center, room 122

How We Help 

When we receive your Help Desk request, we notify you through your Coppin email that we've received it. If you call us to ask about the status of your request, please reference the call number we provided in your request confirmation email.

Response Times

We respond to non-emergency requests within 2 days from when we received your request.

Related Services

See what other services we offer to help you feel confident about working with campus technologies.

Everything you need to know about campus computer labs and software. 

Get access to the latest technology through our ownership program. 

We visit classrooms to discuss campus technologies with your students!