Multi-Factor Authentication (MFA)
MFA
What is Multi-Factor Authentication (MFA)?
Multi-Factor Authentication (MFA) is a security measure that requires users to verify their identity through two or more factors before accessing an account or system. These factors typically include:
- Something you know – Your password.
- Something you have – A device, such as your phone or a security token.
- Something you are – Biometric verification, such as a fingerprint or facial recognition.
MFA ensures that even if one factor (e.g., your password) is compromised, your account remains protected.
Setting up MFA
If you do NOT have the app installed:
- Download Microsoft Authenticator (available for Apple and Android).
- Allow the app to send push notifications.
- Add your Coppin account and sign in with your Coppin credentials.
- Hit the + sign to add account, and choose work or school account
- Sign in with your Coppin credentials
If you have the app but have NOT added your Coppin account:
- Open the app and add your Coppin account.
- Hit the + sign to add account, and choose work or school account
- Sign in with your Coppin credentials
If you already have the app AND your Coppin account is set up:
- Make sure notifications are enabled for the app.
FAQs About MFA
Why is MFA Important?
MFA provides enhanced protection for your account and sensitive information by significantly reducing the risk of unauthorized access. Key benefits include:
- Increased Security: Adds a second layer of protection beyond passwords.
- Reduced Risk of Phishing: Even if someone steals your password, they can't access your account without the second factor.
- Compliance with Best Practices: Meets modern cybersecurity standards for protecting sensitive data.
- Flexibility: Supports a variety of authentication methods, making it convenient and accessible.
How Does MFA Work?
When MFA is enabled, logging into an account involves two steps:
- Enter your username and password as usual.
- Complete the second authentication step using one of the following methods:
- A notification from an authentication app, such as Microsoft Authenticator.
- A one-time code sent via SMS or email.
- Once authenticated, you'll gain access to your account.
Cyberattacks targeting universities are increasing every year. Stolen passwords are the most common way attackers gain access to accounts. MFA blocks over 99% of credential-based attacks and is one of the most effective security steps an institution can take. It also supports compliance with FERPA and other data protection standards.
MFA is being rolled out department by department to all Coppin State account holders — faculty, staff, and students.
Yes. MFA applies to any system that uses your Coppin State credentials, including Microsoft 365 (Outlook, Teams, SharePoint), Workday, EAGLELINKS, and other university platforms.
You have three options:
(1) Push notification — the app sends a prompt; tap Approve and match the number shown.
(2) Authenticator app code — the app displays a rotating six-digit code; enter it.
(3) SMS text message — a six-digit code is sent to your phone; enter it on screen.
