Telecommunications & Infrastructure Services | Coppin State University

Telecommunications & Infrastructure Services

Telecommunications & Infrastructure Services

About Our Services

The ITD Telecommunications department provides, maintains and manages the cabling infrastructure necessary for the support of internal and external voice and data communications for the campus community. These communications include telephone, computer network and other critical services. The infrastructure consists of a campus wide duct bank, a Single Mode and Multi-Mode Fiber Optic Network Backbone, Category 5 & 6 Ethernet cabling, and SIP trunk carrier services.

A primary function of the Telecommunications department is to provide campus wide telephony services using Microsoft Skype for Business Enterprise Voice, a Unified Communications Platform, with Microsoft Outlook Unified Messaging for voicemail services. Fax services are integrated with Microsoft Exchange/Outlook through XMedius Fax Server. This fax service enables Outlook users to send/receive personal faxes and network printers to send/receive faxes through Microsoft Exchange Server. SIP and VoIP technologies are used to deliver telephony services. Telephony services are provided at a level necessary to support the demanding administrative and academic needs of the college.

To provide a higher level of safety and protection for the entire faculty, staff, and student body of the University; the Telecommunications department has implemented an Enhanced 911 (E911) Emergency Notification System. This system provides emergency responders and campus police with the exact emergency location information of 911 callers. E911 provides quicker response time and service in a time of crisis.

The department also provides technical support for special projects such as smart classrooms, new building construction, etc.