Employment and Income Verification Frequently Asked Questions

Frequently Asked Questions

What is The Work Number?
The Work Number is the leading provider of employment and income verifications, used by lenders, property managers, pre-employment screeners, social service agencies and others who need to verify someone's employment status and income.

Is my information secure?
Yes, The Work Number uses TLS 1.2 encryption on the site and is SSAE-16, FISMA and ISO 27001 certified. Click here for more information.

What is my User ID?
Your User ID is your 7-digit Employee ID.

What is my initial PIN?
Your initial PIN is the last 6 digits of your SSN.

What is the Employer Code?
Coppin State University's Employer Code is 18270

Why is it asking for my personal address, email and phone number?
As part of enhanced security measures, The Work Number requires a One-Time Passcode (OTP) to verify your identity. You must provide a personal contact method to obtain the OTP and complete the login process.

The OTP didn't work and I can't login. What do I do?
Call Human Resources at 410-951-3666 to be connected to a Work Number web manager.

Who is considered a verifier?
An organization, such as a bank, lender or property manager, that needs to verify your employment or income. Verifiers are carefully screened and credentialed by The Work Number before obtaining access to the system.

How long will it take to get a verification?
Verifications are usually completed within minutes. The system is automated and available anytime and anywhere.

What Information does a verifier get?
Depending on the purpose of the request, the verifier can obtain your Coppin employment history including title and employment dates, current income, or income history. If you authorize an income verification, only total earnings are provided, no details about additions or deductions are provided.

What is a Salary Key?
A salary key is a one-time electronic signature you provide to a verifier as authorization to release salary information.

What is a Social Service verification?
Social services verifications are provided to government agencies for programs such as Medicaid, Child Support, Food Stamps, TANF, Public Housing and Social Security.

How often is the data in The Work Number updated?
Coppin will send data files to The Work Number after each Regular and Contractual payroll is confirmed.