Online Help Center
The Instructional Technology Department is delighted to offer the following resources to help you with instructional technology.
Tipsheets on Blackboard, Tegrity, and more.
You may also get support through email or chat with a live person by calling (410) 951-2643.
Digital Notebook
Faculty,
Would you like access to Instructional Technology Tipsheets and Video Tutorials anytime, anywhere and all in one place?
The Instructional Technology and Training Department is pleased to share our digital notebook with you. What is a digital notebook? It combines the simplicity of a three-ring binder with digital storage, collaboration and interactivity.
This wonderful resource contains tipsheets and video tutorials for faculty use of Coppin's campus technologies including Tegrity, Blackboard, TurnItIn, Lync and NBC Learn. Click here to access the notebook.
If you would like to learn how to create your own digital notebook, feel free to register for any of the upcoming OneNote workshops. Don't forget to check out the Fall Workshop Calendar section in the notebook.
Instructional Technology Support Areas
Blackboard is a Course Management System (CMS) that allows an instructor to interact with students online. Whether you are teaching a face-to-face, hybrid, or completely online class, you can use Blackboard to engage students in online discussions, assess students' knowledge with online tests and quizzes, hold virtual office hours, and more.
TurnItIn is a tool within Blackboard that allows professors to create writing assignments for students, automatically check the assignment for "unoriginal work" (plagiarism), and provides an option to grade student papers online.
Tegrity makes class time available all the time by making every class on campus available for replay by every student - anytime, anywhere. The more students can see, hear, and experience a class, the better they learn. With patented Tegrity "search anything" technology, students instantly recall key class moments for replay online, or on iPods and mobile devices.
EagleLinks is a user-friendly gateway to access campus systems from a single web page.
Smart Classrooms are equipped with technology to enhance and support the teaching and learning process.
Turning Technologies Clickers is an audience response system. Faculty can convert PowerPoint presentations into interactive activities or create an impromptu interactive presentation. It's a great way to actively engage students and check students' level of understanding about class content.
We also provide help with miscellaneous topics such as PowerPoint and MyMathLab.
Other Technology Support Centers:
ITD Help Desk
Website: /ITDCCS/HelpDesk.aspx
Help Line: (410) 951-3888
E-mail: oithelpdesk@coppin.edu
Support Areas:
- Passwords (computer, email, and campus systems such as EagleLINKS, Blackboard)
- Computer Hardware
- Network
- Telephone
IT Student Service Center
Website: /ITSSC/
Help Line: (410) 951-3872
Support Areas:
- Student Passwords
- Student Application Software Orientation
- Student Blackboard and Tegrity Support
- Student Laptop Initiative Support
- Student Hardware Configuration and Wireless Connectivity