TIPSHEETS / FREQUENTLY ASKED QUESTIONS (FAQs)

The IT Student Service Center helps students to use technology at Coppin State University to enhance learning. The tipsheets below will provide you with step-by-step instructions for important activities, such as resetting your network password, accessing Blackboard, playing Tegrity recordings, and submitting papers through TurnItIn.

Additional Assistance

If you need additional assistance:

Students - please call the ITSSC Student Helpdesk: 410.951.3872.

Staff and Faculty - please call the Helpdesk: 410.951.3888

Topics

Email

• Instructions to configure e-mail on phones

Passwords / Network

• Create or change your network password
• Access network files from anywhere with EagleVPN

Blackboard

• Introduction to Blackboard
• Taking Online Test in Blackboard

Tegrity

• Playing class lectures recorded with Tegrity
• Subcribing to recorded class lectures as Podcasts

TurnItIn

• Tipsheet for students: How to submit a paper (TurnItIn)

Miscellaneous

• Getting started with MyMathLab