Eagle Card Agreement

Auxiliary Services

The Eagle Card is your multi-purpose identification card. Your Eagle Card must be presented to enter numerous campus facilities, obtain services and access the library. Your card and related accounts are non-transferable. Your Eagle Card may be deactivated and/or retained when presented by any Cardholder making inappropriate or illegal use of it.

There are no transaction charges. If you present a check for payment or deposit, and the check is subsequently returned for any reason, your Account will be deactivated and we will charge a $25 returned check fee. The Unversity will use all legal recourse to collect amounts due including, but not limited to, the placement of a hold on student records. Your Account may be reactivated upon restitution; however, you will lose check privileges. We will charge the current fee for replacing lost, stolen or damaged cards (see below).

You agree to immediately report any lost or stolen Eagle Card in person, by phone at (410) 951-3573 or (410) 951-3906 or email at jbatten@coppin.edu. After business hours, leave a message with your name and Student ID number along with a brief description of the circumstances. You may be responsible for all usage of your Eagle Card prior to reporting its loss or theft to the Unversity. We will not reactivate an Eagle Card reported loss or stolen if it is recovered. You must come to the office during business hours to obtain a replacement card.

Your Account will be closed when you cease to be a student. Students may close their Accounts at any time by completing the required form at the Office of Auxiliary Services. A $5.00 fee will be charged for refunded balances. Refunds will not be issued for Account balances of $5.00 or less in value. Any refund will be paid by check through normal Unversity procedures. Coppin reserves the right to close any account that is inactive for more than (12) twelve months.

Most point-of-sale terminals are equipped to provide a receipt for each transaction. It is your responsibility to ensure that the receipt is correct. An Account statement listing recent transactions will be generated upon your written request to the Office of Auxiliary Services.

If you suspect an error on a receipt or Account statement, contact the Office of Auxiliary Services no later than 60 days after the error appears. If you report the error orally, a written confirmation may be required within 10 days. The investigation results should be available within 10 days of notification, however, if more time is needed, the investigation may take up to 45 days. If no error is found, a written explanation will be provided within 3 business days after the close of the investigation. You may request copies of documents used to support our decision.

We will disclose information about your Account to third parties for only the following reasons: (1) in order to complete a transaction requested by you; (2) in order to comply with a court order; or (3) with your written permission.

The terms and conditions of this Agreement are effective and remain binding until the Cardholder is otherwise notified. If any changes are made to the terms and conditions, the Unversity will provide the Cardholder with notice of change(s) in advance of the effective date by publishing the changes around campus. Prior notice need not be given where immediate change in terms and conditions is necessary to maintain or restore the security of the Account.

This Agreement will be governed by and construed in accordance with the laws of the State of Maryland.