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Tuesday January 6, 2009

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Frequently Asked Questions
CSU Text Messaging System

Q: How do I Opt-Out (remove myself) from receiving e2Campus alerts?
A: Please log into your account to opt-out for e2Campus alerts for your school. You may opt-out of one particular group or the entire service.

Q: What exactly is e2Campus?
A: e2Campus is a patent pending universal notification system that allows designated administrators to send time-sensitive messages to the mobile phones, email, and/or pagers of their subscribers (students, faculty, staff, radio stations, TV stations, and others). In the event of an emergency, subscribers can get notified immediately of the situation, wherever they are geographically.

Q: What is a universal notification system?
A: A universal notification system is defined as a platform to deliver a notification to an entire audience by all means necessary; therefore creating universal coverage to increase the odds that a particular subscriber received the notification in a timely manner.

Q: What is a notification?
A: A notification is defined as a form of communication that delivers descriptive information about news or an event, unlike a bell or siren that communicates little information.

Q: Do I need to install software and/or hardware in order to have e2Campus?
A: NO. e2Campus is a 100% web-based software system, so you do not need any additional software or hardware. All you need is a web browser with an Internet connection and you are up and running! You can look at e2Campus as a Public Safety "Utility"- always on and ready for action.

Q: Will any person receive unsolicited messages ("SPAM") on their mobile phone?
A: NO. e2Campus enforces a ZERO SPAM policy which clearly prohibits unsolicited messages, and e2Campus does not sell the contact information of our subscribers to third party marketers.

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